My order was damaged in the mail - what do I do?

We make every effort to pack your items securely, but in the rare event of damage occurring in transit, we will ship replacement goods to you as soon as possible.  

To help us lodge a claim with Australia Post, please email us a photograph of the damage. 

In some cases you may need to ship (at no cost to you) the damaged item back to us before we can ship you a replacement.

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