I want to return something - what do I do?

We offer your choice of a full refund or store credit for change of mind returns within 14 days of delivery, provided the items you are returning are unopened, unused, in their original condition and packaging. 

We accept change of mind partial returns as well (when you return some but not all items in your order, provided they are unopened and unused as mentioned above).

Please send us an email to let us know you want to return an item at customer-service@echolife.com.au (remember to include your original order number). 

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